Invosys Pro Services

Outsource any business communications service to the experts

Struggling to manage overflow? Need the help of several technical experts for a project? If you’re keen to branch out into new areas but don’t have the right skills, we’ll fill any gaps.

With Invosys Pro Services, you can outsource dozens of different services to our friendly and experienced team — taking advantage of our technicians’ unmatched knowledge and innovative thinking.

Invosys — a telco you can rely on

Invosys Pro Services allow you to present a larger workforce with a wider range of skills — without adding a single person to your payroll. We’ll work closely with you on an agreed basis for a set period to help fill the technical skills, knowledge or headcount gap to ensure your business runs as smoothly as possible.

Choosing Invosys Pro Services helps boost your customer satisfaction and increase both sales and revenue. When you outsource to Invosys, you can focus on the aspects of your business needing the most attention while we maintain your customers in other areas. Whatever your requirement, we’ve got the expertise and the personnel to assist.

Ready to outsource your business communications services to the experts?

Remote local support

We can supply in-country or in-time-zone support for your overseas customers, providing agents based locally so that you can offer a more personal service.

Extended working hours

We’ll act as your round-the-clock customer support line — 24 hours a day, seven days a week, 365 days a year — allowing you to extend your business’ opening hours with ease and drive up customer satisfaction effortlessly.

A white-labelled service

Your customers shouldn’t be able to tell whether they’re talking to an employee from your business or an Invosys agent. We set up channels and answer calls and emails in your tone of voice, acting as a true extension of your business.

Sign-off authority

Need an extra pair of hands to give your business’ projects the ‘all clear’? With Invosys Pro Services, you can rely on our experts for design and technical sign-off.

Hands-on maintenance

We’re not just a voice at the end of the phone. Our team offers comprehensive installation and maintenance services for your customers’ equipment — including supplying spare parts should you need them.

Outsourced insight

Want to understand your business’ communications metrics better but don’t have the time or resource? As part of Invosys Pro Services, you can benefit from thorough management reporting on your business’ services.