Hanging Up on Call Centre Abuse with Invosys’ Call Handling Solutions
For many call centre and customer support workers, verbal abuse [...]
For many call centre and customer support workers, verbal abuse [...]
Telecommunications consumers are more empowered than ever — expecting to [...]
One of the biggest challenges facing companies nationwide is the [...]
Not all small and medium-sized enterprises (SMEs) are ready to [...]
Thanks to rising customer expectations, shifting business models and disruptive [...]
This March, a new member joined our ever-expanding team... As [...]
These days, consumers expect to connect with customer service agents [...]
At Invosys, we know that as the demand for connected [...]
Business collaboration is a powerful tool for companies — regardless [...]
The shift to cloud computing has been one of the [...]